What's new?

Elimination of medical and dental options (option 2)

There are costs associated with administering a flexible benefits plan. Reducing our medical and dental options from four each to three does make a difference. Very few people chose option 2 in both the medical and dental plans, so that’s why we’ve removed them. Doing so allows us to direct those administrative costs to providing you with more coverage (see below).

The current options 2 and 3 will be combined and become a new option 2 on January 1, providing 75% reimbursement on eligible expenses. Option 4 will become option 3 and provide 90% reimbursement. HP provides you with enough flex dollars to pay the full cost of the new option 2.

Increased vision care limits

You asked; we delivered. The vision care reimbursement for the new option 2 is increasing from $150 to $200 every 24 months (every 12 months for children). Option 3 is going up to $300 every 24 months (and every 12 months for children). 

Increased psychologist limits and covered practitioners

This year has been a year like no other, for all of us. Whether you’re home-schooling, looking after aging parents or living with a front-line worker, life has become a lot more stressful. That’s why we’re increasing the maximum on our mental health coverage. Starting January 1, the maximum psychologist reimbursement will be $1,200 per person per year if you choose option 2. It will be $1,500 per person per year if you choose option 3.

We’re also expanding the list of eligible practitioners beyond psychologists to include clinical counsellors, marriage and family therapists, psychoanalysts, social workers and psychotherapists. 

Our Employee Assistance Program is also available to help with anxiety or support, 24/7/365, through the GuidanceResources® site. Click on “Register” to enter the HP Canada Co. site. Our organization Web ID is “HPIEAP”.

Adjustments to dental recall exams

In line with recommendations from the Canadian Dental Association, dental recall exams are limited to once every nine months. That doesn’t mean that you can’t get your teeth cleaned every six months; it means your dentist will conduct an exam less frequently. 

Removal of Flat $25,000 coverage for life and accident insurance

We are removing the life insurance option that provided a flat $25,000 coverage. Virtually no one chose this option. HP will continue to pay the full cost of life insurance equal to your annual salary. If you would like more, you can still purchase it in multiples of your pay to a maximum of 10 times your pay. 

The same is true for accidental death and dismemberment insurance (AD&D). We’ve removed the $25,000 option and will continue to pay the full cost of coverage equal to your annual pay. If you would like more coverage, you can purchase up to 10 times your pay.

Single company-paid LTD option

With four options and two ways to pay for it, our long-term disability (LTD) coverage was expensive to administer, and that was before anyone even became disabled. Starting January 1, all HP Canada Co. employees will receive company-paid coverage based on the formula below:

50% of the first $2,500 of your monthly pay

45% of the next $1,500 of your monthly pay

30% of the balance of your monthly pay


If you need more, you can purchase top-up coverage that will provide you with a benefit based on this formula:

60% of the first $2,500 of your monthly pay

50% of the next $2,500 of your monthly pay

40% of the balance of your monthly pay


Unused flex dollars go to your HCSA only

With a focus of keeping benefits dollars within the benefits plan, starting January 1, any unused flex dollars will be directed to your Health Care Spending Account. 

Sun Life is our go-to for retirement savings

Effective January 1, 2021, Sun Life will provide full end-to-end retirement administration and there is nothing you need to do during this year’s Annual Enrollment period. Traditionally, we have had you review and update your RRSP contributions during the Annual Enrollment period along with providing your RRSP contribution room. You don’t have to do this any longer. Sun Life will default all contribution limits to $5,500 for the plan year 2021 and will bring over your existing contribution percentage amount. You will be able to update your limit should you wish, as well as update your 2021 contribution room percentage, directly on the Sun Life Web site starting January 1, 2021. You can still make changes to your investment line-up, review your account balances and call Sun Life if you have questions.

Watch for more information from Sun Life in January about how to update your limits and make other changes to your retirement and savings. 

Bonus redirect

Your bonus redirect hasn’t changed, but the way you make it happen has. Between November 18 and December 2, you can still elect some to have some or all of your year-end bonus directed to your RRSP account just as you have in the past, but now you can do this directly within the Sun Life tool. You can learn more here

TFSAs now available with Sun Life

With the convenience of payroll deductions and savings that grow tax free, tax-free savings accounts (TFSAs) provide you with a great way to save outside of a registered investment. They’re the perfect vehicle if you have no RRSP contribution room or if you want to put your money aside for any other reason.

You can set up your TFSA with Sun Life after January 1, 2021. 

What’s staying the same?


  • You’ll still submit your claims to Manulife.
  • You can use the drug card you have now.
  • Our policy numbers aren’t changing (5273 for health and dental and 5277 for your HCSA).
  • You will only need to apply for evidence of insurability if you are increasing your life insurance coverage, that is moving from one salary multiple up to another. 
  • The beneficiaries you have on file will be carried over to Manulife; however, it’s always wise to check your beneficiaries every time you enroll.
  • HP Canada Co. will still match your RRSP contribution to a maximum of 5% of your pay.
  • You’ll still manage your investments on mysunlife.ca.
  • You can still earn PulseCash through Virgin Pulse.

Virgin Pulse – challenge yourself. Challenge your friends.

You can do it all using the Virgin Pulse mobile app for iOS and Android. Track your healthy activities, like getting fit, eating well, staying hydrated and getting enough sleep. Score points, challenge your friends and earn PulseCash. 

Not signed up yet? What are you waiting for? Go to engage.virginpulse.com/HP. Already a member? Log on at member.virginpulse.com. Questions? Contact Member Services at suppport@virginpulse.com.